Privacy Policy – Mr Home Guy

Effective Date: Revised January 2, 2023 — Updated December 1, 2025

Mr Home Guy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit www.mrhomeguy.com or use our related services.

By accessing or using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information when you:

  • Request or schedule a service
  • Fill out a form on our website
  • Contact us by phone, text, or email
  • Create an account (if applicable)

This information may include:

  • Name
  • Email address
  • Phone number
  • Service or installation address
  • Details about your project or service request
  • Payment information (processed by third-party providers)

B. Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and usage behavior
  • Cookies and analytics data
  • Referring websites or URLs

2. How We Use Your Information

We use your information to:

  • Provide, schedule, and complete home services
  • Communicate with you about bookings, service updates, and support
  • Process payments through secure third-party processors (e.g., Stripe, Square, PayPal)
  • Improve website functionality and customer experience
  • Respond to customer inquiries and support requests
  • Comply with legal or regulatory requirements

We do not sell your personal information or use it for unrelated third-party marketing.

3. Payment Information

We do not store or process your complete payment details on our servers. All payments are handled through trusted third-party processors who maintain their own PCI-DSS compliant security standards, such as:

  • Stripe
  • Square
  • PayPal

These processors handle all sensitive card information securely and independently of our systems.

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information only:

  • With trusted service providers who help operate our website or assist in delivering services
  • With subcontractors or field technicians necessary to fulfill your booked services
  • To comply with legal obligations, court orders, or government requests
  • To protect the rights, property, and safety of Mr Home Guy, our customers, and others

Any partners receiving information are expected to maintain confidentiality and use data only for the purposes described above.

5. Cookies and Analytics

We use cookies and analytics tools (including Google Analytics) to understand how visitors use our website and to improve performance, security, and user experience.

You can manage or disable cookies through your browser settings. You may also opt out of Google Analytics tracking by using Google’s opt-out tools.

6. Your Privacy Rights

Residents of Massachusetts and other U.S. states may have certain rights regarding their personal information, including the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications
  • Request details about how your information is collected and used

To submit a request, please contact us at:
📧 info@mrhomeguy.com

7. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, use, or disclosure.

However, no method of online transmission or electronic storage is completely secure. You can help protect your information by using strong passwords and limiting access to your devices and accounts.

8. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any websites you visit.

9. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the Effective Date at the top of this page. Your continued use of our website or services after any update constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Mr Home Guy
📧 Email: info@mrhomeguy.com
🌐 Website: https://www.mrhomeguy.com/